FAQs
How do I order from IMTranscription.com?
The first step is to send us the information we need to start working on the transcript of your audio. Check here for more details.
What's your turnaround time at IMT?
Generally, for 2 hours or less of audio, our turnaround time is 3–5 working days. The TAT for anything longer than that will depend on our schedule and the audio length. For more information, check here.
Do you outsource your transcription to India or any other country where English is a second (or third) language?
No. IMTranscription.com is an American company and does not outsource any of its assignments to foreign countries where English is a second language. All of our transcriptionists are native English speakers.
How long does it take to transcribe one hour of audio?
It takes a minimum of 4 hours to properly transcribe 1 hour of audio. Generally, it takes from 4 to 8 hours to completely transcribe 1 hour of audio into text. The actual time spent depends on many factors such as audio quality and the number of speakers.
How much do you charge for your transcription service?
We keep it simple and charge $2.20 per audio minute for any and all audio that we work on. There are no hidden charges. You will know
the total cost in advance, before the project is started.
What are your payment options?
At this time, we only process payments through the trusted third-party payment service, PayPal. Customers do not need a PayPal account, just a credit or debit card.
Can you customize the formatting for us?
Yes. IMT will customize the look of your transcript for no extra charge. All of our transcripts are produced in MS Word and are returned to our clients as email attachments. Check out our "Sample Formats" page
for more details.
How long do you archive the transcripts that you produce for us?
We generally keep our transcripts for at least a year, although we can
not guarantee this. If you need another copy, and we have one on file,
we'll be happy to send one to you (at no extra charge).
Can IMT handle "foreign" accents and regional U.S. dialects?
Yes, absolutely. The owner and some of our transcriptionists have traveled extensively both overseas and domestically, spending time in places like Australia, New Zealand, Scotland, and the U.S. South. Any audio recorded in the English language should be readily understood.
